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Delivery methods and delivery promise

Free and fast delivery

We deliver orders free of shipping costs to parcel machines and to the post office when the value of the order is over €79. Orders over €129 are delivered free of charge to your home.

Delivery promise

We try to send the products within 20 hours of ordering on weekdays. We ship the order on the same business day if the order is received before 1:00 p.m., and weekend orders are shipped on Mondays.

Delivery methods

You can choose your delivery from several different delivery methods at checkout. Different deliveries have different prices and different deliveries have different freight exemption limits.

The following delivery methods are available to you:

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  • Posti's Parcel machine or pickup from the parcel machine point of your choice. €4.90 including VAT 24% and orders over €79 free of charge.
  • Posti's home package. €9.90 including VAT 24% and orders over €129 free of charge.

postnord logo

  • PostNord MyPack Collect parcel machines. €4.90 including VAT 24% and orders over €79 free of charge.
  • PostNord MyPack Home home package. € 9.90 including VAT 24% and orders over €129 free of charge.

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  • UPS home package. € 9.90 including VAT 24% and orders over €129 free of charge.

Remember that the phone number is mandatory information for delivery!

If the parcel machine you choose is full or the package cannot fit in the machine due to its size, the transport company can turn the package to the next nearest machine where there is room.

Bonge Oy | contact information

Our warehouse, office and showroom is located in Lauttasaari, Helsinki. Unfortunately, we do not have store space in our premises, but all purchases must be made online.

Customer service

mon-fri 9-17

kaskapalvelu@bonge.fi

+358 10 440 9180

Bonge Oy

Itälahdenkatu 25

00210 Helsinki

Deliveries

We deliver the products using Posti, Postnord or UPS services. You can choose your preferred and available delivery method at checkout. Basically, all orders over €79 are delivered free of charge to the nearest pick-up point, and orders over €129 are delivered free of charge to your home.

Returns

We offer a free, 14-day right of return for all orders. You need your order number and email address.

Click here and log in to the return system!